Do I have to provide my own boxes?
Nope. The Student Sherpas Signature Box is complimentary for all customers. We will even deliver it to your end of campus. If you want to use your own boxes, feel free - but please note that all boxes used must be double walled. We cannot accept any box that is not double-walled.
When can I get supplies so that I can pack my stuff?
About one week before finals, we will be setting up tables all around campus. You can swing by one of our tables at your convenience and pick up your free boxes, tape, and labels.
| Location | Date | Time | | DUC | 04/19/2010 | 10:00 AM-4:00 PM |
| To Your Dorm Delivery | 04/24/2010 | 3:00 PM-6:00 PM |
| To Your Dorm Delivery | 04/25/2010 | 12:00 PM-3:00 PM |
| To Your Dorm Delivery | 04/28/2010 | 12:00 PM-3:00 PM |
| To Your Dorm Delivery | 04/30/2010 | 12:00 PM-3:00 PM |
| We will contact you to make arrangements | 05/00/2010 | TBD-TBD |
If you are unable to make any of these times listed, please
contact us, and we can arrange to have your supplies delivered to your door. There will also be times that we will have a table setup on campus to distribute supplies, feel free to contact us to find out when we will be around.
What dates can I get my belongings picked up?
The pickup dates for your school are:
4/30, 5/1, 5/3, 5/4, 5/5, 5/6
If these dates do not work for you, please
contact us and we will do our best to accommodate you.
Do I need to be present when my stuff is picked up?
Yes. All customers must be present at the time of pickup and drop-off.
Is there a limit to the amount of boxes I can store?
There is neither a minimum nor a maximum. If it needs to be shipped or stored, we will take it, no matter how big or small.
Will my items be insured?
All packages stored or shipped in a Student Sherpas box will be insured for up to $100. Electronics and fragile items will only be insured to this value if they are packaged in their original packaging. Additional insurance is available upon request for a minimal charge.
Will I need to help bring the boxes down to the truck?
No way! The Sherpas come right up to your door. You won't have to lift a finger.
Do I have to box my items myself?
Yes. Unfortunately, there just isn't time for us to do the packing too... but we do offer some
packing tips to guide you through the process.
Can my items be picked up on any date that I prefer?
Sort of... We offer a five-day window for pickups and you can pick any day and 2-hour time window available within that period. Try to schedule your services in advance, though, because once a time-slot fills up, we block it off.
How can I get a price quote?
The
price list is your best bet for an accurate quote for storage items. Shipping prices vary significantly depending on size of items and the distance they will be sent. For an accurate shipping quote, you can send us an email or give us a call.
Is there a store I can visit?
Unfortunately, there is not. But don't worry, there is no need for a physical space. We have made it so that everything can be done through the website. If there is ever a need to meet in person, though, we would be glad to set up an appointment. Simply
contact us.
Is Student Sherpas part of the University?
While we started this company in order to serve the University community, we are a privately owned company operating independently of the school itself.
